Benefits of IWMS

Research shows that "60% of organizations lack insight and transparency in their facilities and corporate real estate processes, and the related data". Not knowing your portfolio, its value, sq ft, occupancy, planned maintenance, lease contracts, service suppliers, SLAs, etcetera brings an enormous risk in terms of costs, compliance and business continuity. An IWMS gives you transparency across all relevant aspects by creating a standardized and structured data repository for all your processes. You know exactly the available sq ft for future growth, the floor areas for contracting the cleaning, the expiration of lease contracts, and when the next maintenance needs to be executed. With this type of information FM and RE managers are back in control.

Facilities, office spaces, meeting rooms and workplaces seem to be well utilized, however upon further inspection, their occupancy is on average just 30% to 40%. An IWMS offers you the tools to measure and analyze your utilization and increase the effective use and value for your organization. This even allows you to eliminate underperforming facilities and spaces or change their functions. As an IWMS supports your business processes, you can easily analyze the performance of these processes and ultimately improve efficiency and quality of output. Identify bottlenecks, inefficiencies, excessive time spent, exceeding budgets or any other parameters that impact your business. IWMS allows you to continuously improve and benchmark these processes to maximize efficiency and customer satisfaction.

Compliance, legislation and law are impacting processes in real estate and facility management more and more. Health & safety, maintenance, security, sustainability and GASB lease accounting are just a few examples of areas with an increasing need for compliant processes and reporting. Structured administration and documentation needs to be in place to prove compliance in cases of any audit or incident. An IWMS offers the functions, tools and structures to ensure compliance in FM and RE, protecting businesses from any legal consequences.

In today’s business climate it is extremely important to make the right decisions fast. Mergers, acquisitions, reorganizations, budget constraints and other economical factors, put high pressure on FM and RE managers. This increases the need for reliable and integrated management information to support decision-making processes. IWMS supports operational, tactical and strategic decision-making with reports, analysis, dashboards and benchmarks. Next to standard reports, IWMS allows organizations to create specific output or analysis based on historical trends and future forecasts.

From a monetary perspective all the IWMS benefits mentioned include direct and indirect cost savings, cost avoidance and revenueincreasing benefits. A general quantification of these monetary benefits is not really possible because of different circumstances and starting points in each organization. However, Gartner published an analysis on IWMS savings stating 10-15% cost reduction in space by effective and efficient management, 5-8% costs savings by process improvements and better contracting, and 5-8% savings in lease costs by professional lease administration.